I get this error message when launching game. Anyone help?

"GameMon.des has encountered a problem and needs to close. We are sorry for the inconvenience."

Game guard error: 114
Game guard reset error. Try after rebooting or closing down other programs.

bump

I got a few ideas..
1. Maybe accidently opened game twice
2. Something on your computer is corrupting the gameguard
3. If you never got on yet since you installed game, maybe you installed it incorrectly or something??

Sorry if I'm no help!

1) Thats not it
2) Possibly. Question is, what is it?
3) I played in open beta and after it went live. And I reinstalled the client but same error appears when launched.

Thanks anyway MercenaryX

Please submit a ticket to Customer Support with your.erl files attached to the ticket.

Thanks but whats a .erl files?

An .erl file, as I understand it, is a type of document that programs can read. You should be able to find the file in the folder where you installed Red Stone.

Ok thanks. Found the .erl files from GameGuard folder and attached'em onto the support ticket. But it seems that the ticket status is closed by a CSR Well I can only hope they'll get back to me with a solution asap.

Thanks for submitting it. I have been told that you should be receiving a response from CS regarding this issue soon.

omg i have the same issues i sent in a ticket.. and i didnt get ANYTHING!!!! nothing...

maybe a post on here on how to fix it would help..

I also have the Game Guard Error: 114. I did find this Thread. I hoped it would help but, It seems No one has actually posted a solution. Even though this thread was started awhile ago. Would you not think that an answer would have been found by now. And if so please post it. So far my experience with this game has not been positive. Thanks to any and all who help.

As for the Game Guard Error 114. For me to solve this issue i had to remove my Firewall. The program is called Threatfire. Hopes this helps

The reason there was no solution to this problem is that it was largely a problem on our end. The problem was essentially fixed. I have reported it to QA and hopefully we'll have an update on this issue quickly.

Thank you for the update. If you have this problem in the future, please send in your .erl files to Customer Service so that they can look into it for you. I'm glad it turned out alright.

If you get 114, that means GameMon failed to initialize, so it is likely you are either not running as administrator, or there is a problem with your computer (firewall, virus scanner, etc)

umm i got that error too, dont tell me what it is just need to know what to do plzz

Are you on an administrator account when you downloaded/run the game?

yes i am in the administrator account

Disable any firewalls or virus scanners and try again. If that doesnt work, simply reinstall the game (unlikely this is the problem, since it's GameMon messing up, or being messed with). If that doesnt work, you're either on an unsupported OS or you're not an administrator.

ok ill rty to install it again

ok i installed it again and that error is still there

Please send in your .erl files (they can be found in the folder where you installed Red Stone) to Customer Support so they can look into your problem individually. You can sumbit customer support tickets through the main website under My Account.

what is an OS? is it like windows XP or somerhing like that?

Yes it is. OS stands for Operating System.

hey, i thought the error was from the page i downloaded it, so im downloading it from download.com now ill see what happens and ill tell you.

hey, i stopped trying the game, so i went to another one when i tried to play it it said trojan detected, mabe i have a virus, mabe thats the error in this one too, so im running the antivirus and ill try this game again

i hope it works

It will probably be your firewall. for me, Red Stone was working fine untill my grandad installed Panda. I'm disableing the stupid thing now

Yeah I am getting the same error too. I'm going to send them files and hope for a quick response, I am short in time >.>.

EDIT: Where specifically would these .erl files be in my Red Stone files?

In the GameGuard folder.